New in sellerboard: Refund Clarity & Stronger Account Security

Posted on Categories Changelog

We’ve released two updates to help you make better decisions faster and keep your account protected. You can now analyze refunds in one place – and secure your login with authenticator-based 2FA.

📦 Reports: Refunds Report

A new report that helps you understand refund behavior and its impact on your business.

Refunds directly affect your profitability and often signal deeper issues. By combining refund reasons, return conditions, and financial impact in one place, you can quickly identify patterns and take targeted action.

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This enables you to:

• Detect products causing the highest refund losses
• Understand why customers return items
• Connect refund activity to profit impact
• Identify patterns across products and time
• Take action to reduce returns and protect margins

🔐 Security: 2FA via Authenticator App

A more secure and reliable way to access your account.

Authenticator-based 2FA generates login codes instantly on your device – improving both security and speed compared to traditional methods.

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Benefits:

• Stronger protection for business-critical data
• Faster and more reliable login
• Reduced risk of unauthorized access
• Seamless authentication experience

How it works:

  1. Activate 2FA in your settings
  2. Scan the QR code or enter the setup key
  3. Confirm setup with a generated code
  4. Enter the 6-digit code when logging in

All updates are live now.

We’d love to hear your feedback!